At San Jose Video Production, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage our video production services.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Business name
- Project details and requirements
We may also collect non-personal information such as:
- IP address
- Browser type
- Pages visited
- Date and time of visits
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide project estimates
- Plan and deliver video production services
- Communicate project updates and timelines
- Improve our website and client experience
- Send occasional updates or promotional offers
3. Sharing of Information
We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary to:
- Operate our business (e.g., hosting providers, editing platforms, CRM tools)
- Collaborate with contractors or team members on your project
- Comply with legal obligations
- Protect our rights and safety
4. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is completely secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
You can choose to disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
7. Your Privacy Rights
Depending on your location, including states like California, you may have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates
- Request deletion of your personal data
- Opt out of certain data uses where applicable
To exercise these rights, please contact us using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.