Records, Claims & Resale

I have been shooting inspection and documentation footage since 2016, and in 2023 I found a 2018 folder labeled “Johnson house” that contained 340 files with names like IMG_4823.JPG and MVI_0044.MOV. The address was not in the folder name. The date was not in the file names. The EXIF metadata had accurate timestamps but no […]

I shot a listing video for a 1959 ranch house in San Jose’s Japantown neighborhood in April 2024, six weeks after a full kitchen and primary bath renovation. The seller’s agent had video analytics on the listing platform and shared the playback data with me two weeks into the active listing period. In 340 plays

The house in Naglee Park backed up to a neighbor whose kitchen window had a direct line of sight into the construction zone where I was setting up a time-lapse camera for a foundation repair. The neighbor had not been told anything. By noon on the first day of shooting, she had called the city

I spent a morning in Berryessa in 2024 across a kitchen table from a homeowner and an adjuster looking at the same footage and describing two completely different things. The homeowner saw a damaged roof. The adjuster saw a poorly lit clip, a phone timestamp with the wrong year, and an angle that made it

A landlord in San Jose’s Rose Garden neighborhood called me in March 2024 because his property manager had photographed a tenant-damaged unit on a personal phone, and the insurance carrier was declining the claim. The photos existed. The damage was visible in them. But the carrier’s adjuster had raised a question the property manager could

The handover inspection was scheduled for March 9, 2024, and the outgoing tenant at a Midway industrial space on University Avenue had already vacated. My client, the property manager, had one requirement: photographic proof the floor was clean before the keys changed hands. The previous occupant had run a vehicle shop for six years, and

I inspected a Park Slope brownstone for a buyer in 2019, and in spring 2025 she called back for a reason inspectors do not usually get called: she was selling, the listing photographer had shot the parlor floor, and the built-ins she had spent a year on looked like flat brown rectangles. Could I shoot